FAQ
All Points East FAQs
If you have lost an item, in the first instance please check the lost property tent next to Welfare / Info.
If your item has not been found, complete the form on this link with as much information as possible, including any distinguishing features that will identify you as the owner.
Gates close at 20:30 for all shows, and the Box Office will close at 20:00. Please make sure you’re onsite in advance of these times in case of queues.
View the main event map and accessibility map here.
There is no re-admission to All Points East after entry. Please plan ahead, once you’re in, you’re in!
We have updated our bag policy so we can carry out efficient security screening. Only one bag is allowed per person. All persons and bags will be subject to search on entry. It’s better for everyone if you do not bring a bag at all. If you do need to bring a bag, an A4 size bag (297mm x 210mm x 210mm) is permitted.
Seats and chairs of any kind not permitted into the event. This includes seat sticks and inflatable seats.
We will have a wide range of food traders and bars serving beer, wine, spirits, cocktails and soft drinks. If you have a food intolerance, several of our food vendors will offer suitable meals based on your requirements, but these may not be suitable for visitors with allergies - please head to the First Aid & Welfare Area if you cannot find what you want and they will point you in the right direction.
No food or drink is permitted to be brought into All Points East with the exception of an empty reusable plastic and metal water bottle to fill up on site or water in unopened plastic containers of up to 500ml. No single use plastic bottles are allowed.
We operate a challenge 25 policy across all bars so please be prepared to show ID when buying alcohol. If you cannot show a valid ID you will be refused service.
